A Word From Our Customers
Discount Fence takes pride in providing excellent customer satisfaction, and we appreciate hearing about your experience with us. Please take a few minutes to browse through our customer reviews to see what some of our clients have said about their experience with us.
I recently had fence replaced at my home. I found the BEST Account Rep in Mr. Roy Schuster! He went the extra mile to make sure that I was satisfied with my new fence. I couldn’t be more pleased with the work of Discount Fence USA. If your home is in need of new fencing – which at some point, you will – call Discount Fence and ask for Roy!!
Discount Fence will be my forever choice for fence repair/replacement. I got short notice from my rental property that fence was down; reached out to Discount Fence and 5 other vendors; only two replied. Thank Goodness one of them was DJ from Discount Fence. He responded w/in 1 business day and went out to view the property, took pictures for me and got me a quote w/in 2 days. Quote was far better, with superior materials than the other guys, so it was no brainer. Plus, DJ was super helpful and communicative; just made the whole experience worry free and smooth. I felt confident my investment was in very good hands. Really fast, really friendly and willing to go above and beyond to serve their clients. Thank you DJ!!!
I am beyond satisfied with this company. They get the job done quick and they get it done right. You also can’t beat their prices & craftsmanship. I had such a great experience with the discount fence team and their final product. They are professional, kind, and truly put the customer first. I can’t thank them enough for getting us on the schedule so quick & doing exactly what we asked of them. Don’t look any further for fence / gate projects, these are the guys you need without a doubt. 20 out of 10! Thanks Discount Fence & Roy – y’all are incredible!
“I was amazed and blown away at the wonderful job Discount Fence did when they put up my fence and gate. They used high quality materials, did excellent work and had great customer service and communication. I am more than pleased with the job they did and can’t recommend them enough.”
—Updated Review ———
“After I posted my original review below, Jeremy from Discount Fence contacted me. He told me about some of the process improvements the company was implementing to insure situations like mine don’t happen in the future. More importantly, he personally took charge of getting the work I wanted done. And he was completely true to his word. His crew came on the date promised and did what looks to be a great job on the gate. Jeremy’s response and handling of this situation completely changed my opinion. All companies make mistakes at one time or another; but these guys are in that rare group who then clearly try to make it right when they do. I won’t hesitate to do business with Discount Fence again, and I will recommend them to others.”
“I had Discount Fence USA and DJ, their Chief Estimator replace a large section of wood privacy fence on my property. From start to finish it was handled by DJ promptly and professionally. I think it looks great… very happy. REM”
“I had a large section of fence replaced in 2019. The fence went in fast and looked great for the duration of the year warranty. Two years later, the boards in the fence are already warping, twisting and separating from the bottom rails. The steel posts pictured also wobble and the surrounding concrete is crumbly. I don’t expect this fence to last long.”
‘So far so good we will see once they do the work”
“DJ and Santiago were great! Our fence looks great!”
“Such a great experience. We’ve used them twice and the work is such high quality with prices that can’t be beat. And I looked! Matt was prompt in handling our quote and getting the work set up. They came out when they said they would and did a great job. I 100% recommend Discount Fence and would use them again in a heartbeat!”
“Aimee was very professional and courteous, it was a pleasure talking to her!”
“The receptionist Aimee was very insightful, very knowledgeable and provided great customer services! Will definitely come back for my fencing needs and look forward to working with such great people like Aimee.”
“We got our quote from DJ at Discount Fence USA. He was quick about following up with any questions I had. He came out and after discussing our needs for keeping a dog that digs inside the fence, he helped us save money with other suggestions that made more sense. In just a few days they were ready to build the fence. The installers were very quick. They only spoke broken English, but we were able to discuss concerns. They fixed any issues we had as they worked. They did the entire fenced yard in one day. There were a couple of problems that we found the next day. We didn’t notice them since it was late and dark when they finished and left. The next day DJ made sure to put in a work request to have those issues fixed. The guys that came out a few days later fixed the remaining issues. We have a very nice fence, and I’m getting requests from neighbors to know who did my fence. I’ve sent everyone of them DJ’s contact information from his business card. I had a very good experience with DJ and with Discount Fence USA. I would recommend them for getting your fence replaced.”
“I called discount fence to ask a few fencing questions. The girl who answered the phone, although not an estimator, was very knowledgeable in the products they used and offered. Scheduling an estimator for a quote was a breeze and the price was great. We are looking forward to getting our new fence installed this coming week. 👍”
“DJ and Discount Fence were referred to me by a friend. DJ was upfront with timing and quote and responsive to my pre-install questions. The crew was quick and efficient, and DJ quickly addressed one minor snafu with install. I would recommend DJ and Discount Fence – they’re a good local business.”
“Upon calling many other fencing companies in Austin, I was amazed by the customer service given by the receptionist when I called to get a quote. Discount Fence made it easy and affordable for my repair and will definitely use them in the future!”
“I recently called around Austin looking for a good fence company and the office staff at Discount Fence was so professional it made me feel at ease from the start!!!”
“Discount Fence USA put up some gorgeous fences in my neighborhood and I had to give them a call to see what it would cost to replace a portion of my fence. When I called I was met with extreme professionalism and kindness by the lady on the phone! This interaction only intensified my need to have Discount Fence do my project!”
“We had an extra walk gate installed. The salesman was great with ideas and very professional. The gentleman that installed the gate was on time and left no mess afterwards. I’m a very happy customer!!”
“Very professional and nice! They were able to come out and give me a quote the same day. The price was right on point. Fantastic work and I will be using them again in the future! Thanks for all your hard work and dedication to your customers!”
“I recently decided to shop around for fences and stumbled across Discount Fence online and decided to give them a call. I was greeted by a gentleman named Manny who mentioned was not an estimator but could get me over to one for an estimate. I really enjoyed to ease and professionalism displayed at the very start of this journey and look forward to working w discount fence soon!”
“DJ came out to give us an estimate. He was very professional and came out on time – even though we had just had SNOVID. He was honest about timing of the fence installation and guaranteed pricing. The first crew that came out were very neat and efficient. They stayed until they were done. The second crew that came out were just as neat, organized and efficient. I would highly recommend DJ and Discount Fence.”
“Matt was just awesome – he called me back and stayed in touch with me the whole way…his customer service is a breath of fresh air! They did a great job and there was very good communication throughout the whole way…highly highly recommend – ask for Matt!”
Louise K A
“Fantastic work on iron fencing around our pool and elsewhere in our backyard. The only thing “discount” is the price – not the quality. Very pleased.”
“Fantastic work! Jobs are top notch, finished products are better than expected! Hard working employees and the cleanup is fantastic! Highly recommend!!!”
“DJ, the sales person, was awesome at explaining all my options for replacing my privacy fence. He spent a lot of time talking to me and then following up with additional information via email. They were very accommodating with waiting for my neighborhood association to approve the work and as soon as we got the approval, they had me scheduled within a few days. They even arranged for staining afterward. My fence looks great and is high quality. I highly recommend this company.”
Michelle Vereen W
“Great experience working with DJ at Discount Fence! He’s responsive, honest, and on time. I really appreciated that he was direct with me. And then responded to my feedback once the work was completed. I wish I could share photos – the work was beautiful too!”
Lisa Soto H.
“I had a great experience with Discount Fence and working with DJ. He is very responsive, reliable, and patient.”
“These guys gave me a very nice fence at a very fair price! They completed multiple projects for my business. Additionally, on week after they installed the new fence it was damaged by the waste management company. They performed the repairs at no charge. Following that we had a breach and they came out to examine the situation. They worked with me to come up with a modification to the design to reinforce what they had put in. Can’t say enough about their integrity and implementation. I will use them again.”
“DJ with Discount Fence USA was outstanding from start to finish! He really went above and beyond with customer service! The fence is exactly what we were wanting and it looks beautiful. I would highly recommend DJ and Discount Fence USA for all of your fencing needs! The very best part is the company is Veteran owned and operated.”
“I have used Discount Fence at my business location for two projects and one major project at my residence. In all cases, the work was very well planned, estimated, and completed. The work was all thorough and timely. At my residence, 4 months after installation, Discount Fence responding within the hour to an issue with the electronic swing gate they installed. I look forward to working with Paul and Discount Fence in the future.”
“Matt Schaefer and Discount Fence are awesome. Matt was responsive and answered the phone each time I called. He was able to give me a quote right away and came by and knocked out he fence really fast. Took the guys about 2 hours and it looks great.”
“DJ and his crew were on time and did exactly what we discussed. Did not cut corners at all! Very professional and high quality craftsmanship. Would recommend them for any fence project, big or small.”
“I want to thank Bubba and Austin for coming and doing a professional job with fixing our gate! They took care of replacing some of the wood that had split and got the gate level again so there should be no issues with the doors, also made sure all of the boards were nailed correctly and secure. Top notch care and great work guys thank you so much!!”
“DJ was great to work with. Not only is he prompt and attentive, he found a solution to everything we needed. The crew was great- hard working and responsive to anything we requested. We are very happy with our fence and would recommend them to anyone.”
“I had a fantastic experience working with DJ and his crew! My new fence looks amazing, as well. The quality is great. The fence is beautiful. DJ and the crew were all very nice and professional. They made sure that everything was taken care of just to my liking. Thanks, Discount Fence!”
“I am very happy with my investment. DJ visited personally and worked with me on the best recommendation and quote for my yard even with its slope and a tree that wasn’t moving. I highly recommend. The team is quick and knowledgeable.”
“We needed some metal fence repair/replacement. We also needed a handrail made and installed. We selected Discount Fence primarily because of the excellent reviews. What a great decision! Our sales rep Brian Scott was prompt in coming out to inspect the job requirements. He had a professional quote emailed to us that afternoon. It was thorough in detail, and it was quite competitive. Mr. Scott is quite experienced and was a pleasure to work with.
The installers were also prompt, and they did a magnificent job in replacing part of our fence, and the safety rail they fabricated and installed matched our existing metal works exactly. The work they performed exceeded our expectations. The best part of the experience was the communication. We. were informed of each step of the process. Our work was completed promptly, and we could not be happier. We highly recommend this company and the employees that were involved with this requirement.”
“Matt was great to work with & our fence turned out beautiful !! Matt was prompt in coming out to measure and provide a quick quote; he was very understanding that I was working with my neighbor to share the cost and worked with both of us to get the initial 50% down them the fence was completed within one day (for only75’) then he called promptly to get other 50% payment; he made sure his workers got started and to check on everything upon completion; my back neighbor saw the beautiful job and now we are going to 50’ in the back !! FANTASTIC JOB !!!”
“Jamie was our contact point. He was super responsive and easy to get on with. The guy that came out to replace the fence from Discount Fence was beyond phenomenal. He did a wonderful, professional, job, fast and high quality. I run a business as well. There’s an old saying: you can choose two and only two: fast, cheap, or good. If you want it fast and good, it’ll cost you. Apparently, that old adage isn’t true after all. Fair price, crazy fast. Really great work, that guy was ridiculously impressive.”